HOA Insurance: HOA Mistakes to Avoid


Are you protecting your homeowners or condo association as much as possible with your insurance choices?

Here at FloridaHOA Insurance, our specialists in the legal and insurance industries, tell us the most common insurance mistakes boards make to their HOA's detriment.

1. Not paying attention to your policy. "One of the most simple things boards do wrong is not having the right coverage before the pipe bursts on the 22nd floor, there's a fire, or there's a storm," says Hugh Lumpkin, managing shareholder at the law firm of Ver Ploeg and Lumpkin in Miami, who represents HOAs in insurance cases. "It's because they don't review their policy until after they've suffered a loss. By then it's too late."

2. Not having full coverage of Florida Homeowners Association Insurance. "There are two ways the insurance company can pay," says Lumpkin. "One is the actual cash value, which is the replacement cost less depreciation. Associations can also buy replacement cost coverage. In Florida, when we haven't had hurricanes in many years—like now—it's cheaper to get replacement cost coverage, and it adds back into the equation the loss to depreciation. Without it, you're not replacing your property with like kind and quality materials, and you'll need those to replace everything that was damaged properly."

3. Getting too many bids from HOA insurance companies like Moran Insurance. "Dealing with more than two insurance agents is actually more harmful than good for an association," says Cassidy. "Boards are used to having three bids every time they go to market. But unlike contractors, insurance brokers don't figure out prices in house. We go out to insurance companies. When you have more than one agent doing that, insurance companies are seeing the same bid, and they can get irritated. They're dealing with what they perceive as a bunch of price shoppers, and they may not be giving you the best rates. Instead of getting three bids, each from five agents, get three from one or two agents."

4. Not creating an insurance emergency kit in advance. "In the wake of a loss, boards are on their heels, in disarray, and maybe even financially distressed, so they tend to not be very good at documenting what they do," says Lumpkin. "Appoint someone to be your historian, the person who will take pictures, keep a diary, and work with the insurance company. We tell people to put together a storm kit beforehand. It should include a copy of your insurance policy, a camera, and phone numbers for all the important people involved and for companies like water restoration firms so they can be immediately called."

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